Everyone is trying to sell their items on line these days through a website or ebay. The big guys will always be there but a large percentage of sales are pushed by smaller companies that you compete with on one level or another. Ever wonder why your competitor has higher DSR stars or better feedback ratings than you? Occasionally, a good way to check your own operations or to get a feel for how other companies handle their post sales procedures can teach anyone a few shortcuts or cost savings ideas.
A few interesting points to check are:
- Checkout system – How easy? What processing method? Ease of selecting item specifics etc.
- Communication – What e-mails do you get when you checkout? Do they cross promotions with mailing lists and repeat customer tactics after after the purchase?
- Packing Materials – You may learn a few cost savings techniques in shipping supply reduction or alternatives, invoice information and paper marketing materials.
- Customer Service – Call up after you’ve received your item and even if all is well, test their customer service department with e-mails or phone calls. Test their returns and exchange procedures and length of time etc. Playing the unhappy customer has never been so fun!
Testing a few of these areas can help you find strengths and weaknesses in your own and others post sale transaction. Your routine might be comfortable, but with everything involved after the sale it can be easy to look past an improvement that can make a big difference when multiplied by all of your outgoing shipments.
Simple to use computer alarm clock that will solve all your problems! There’s one thing that many of us wish we never had to do on Monday morning. Waking up to go to work! 🙂 Thankfully this simple program will solve your excuses for being late because you hit the snooze button 10 times.
“Alarm Clock” is a freeware program offered by download.com that has a simple interface consisting of Monday -Sunday time clocks. Each day has a time and AM/PM and thats it. You can choose the alarm tone or upload your own for those who prefer to rise and shine with classic rock.
What you see is what you get. You even have the options of a single alarm for added security. As soon as you click SET ALARMS the menu disappears and is shown as a tray icon. Takes under 30 seconds to download and set the alarm.
Tip: Make sure you test your speakers or headphones volume before you hit the hay. If you tend to hit snooze to often, put your computer away from the bedside or in another room. It will make you mad every time but you’ll always get up.
You can download this program spy ware free from download.com